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Quotes

Quote

Blair Enns on the rise of the New Peer Groups

25 Feb 2016

What many veteran network members might find surprising is the event participants communicate with each other far more than do the members of the traditional networks who’ve known each other for years. And they share – boy do they share! They don’t feel the need to be locked into a long-term network arrangement to solicit and offer feedback. They help strangers and expect to be helped by strangers.

Blair Enns from The Changing Face of Agency Networks

As a member of the Owner Summit / Owner Camp network, I thought this was a fascinating read about the history of industry peer groups. At the moment, it's become one of my best tools in my toolbox.

Quote  |  Misc

Embrace the jargon

16 Mar 2015

Don't discourage jargon use in your domain. Embrace it. Teach it. Invent it. Help your users learn it and find chances to use it.

Kathy Sierra from Badass: Making Users Awesome

For years, I have been convincing myself that we need to speak in non-industry terms with our clients so that we don't alienate them. Now I am left wondering if we've just created a new problem.

Quote  |  Misc

Portland: Opportunities and Challenges as an Evolving Tech Hub

13 Mar 2015

in general the report found that young and educated people are attracted to Portland because it’s a 'place where people come to live, recreate, and do business—differently.'

Skip Newberry, Technology Assoc. of Oregon from Evolving Portland’s Tech Economy: Livability and Stewardship Is Key

There isn't a week that goes by that I don't wonder if I would have been able to help build a company like Planet Argon in another city. There's something in the water here.

Quote  |  UX

On App Notifications

4 Feb 2014

This is why facebook stopped emailing copies of notifications to people’s inboxes by default: they learned that emailing people less about what’s happening in the app actually keeps them coming back more.

holympus from Notifications are a UX Anti-Pattern

Quote  |  Strategy

Ambiguity

17 Sep 2013

Take advantage of the ambiguity in the world. Look at something and think what else it might be.

Roger von Oech

Quite often, we're approached by clients with a very specific idea in their mind. It's our responsibility to question it, tinker with it, evolve it, dismiss it, embrace it, and show them what we see it as. This process is riddled with ambiguity--until something comes to life that we can see and touch, both parties rely on trust. Trust that has been nourished throughout the course of our relationship. If our client doesn't believe that we'll act in their best interests, we'll never be able to make this journey through ambiguity together.

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