Quotes

Art, without distribution and discovery, moves nobody. Did it ever exist? Science, without clear explanation and advocacy, won’t be understood by the masses. Will it make an impact?

Jocelyn K. Glei from Make Your Mark: The Creative's Guide to Building a Business with Impact

Business-as-usual decision-making is busted: we strive for consensus; we don’t make tough calls; we aren’t transparent about how choices are made. The sprint corrects these problems.

John Zeratsky from Harvard Business Review: Sprints Are the Secret to Getting More Done

What many veteran network members might find surprising is the event participants communicate with each other far more than do the members of the traditional networks who’ve known each other for years. And they share – boy do they share! They don’t feel the need to be locked into a long-term network arrangement to solicit and offer feedback. They help strangers and expect to be helped by strangers.

Blair Enns from The Changing Face of Agency Networks

As a member of the Owner Summit / Owner Camp network, I thought this was a fascinating read about the history of industry peer groups. At the moment, it's become one of my best tools in my toolbox.

Not knowing something is the basis of creativity, imagination, and innovation. That’s where scientists come from. 'I don’t know' is their most important question.

Carlos Rodriguez from #JuniorHints: How Planet Argon Hires

Don't discourage jargon use in your domain. Embrace it. Teach it. Invent it. Help your users learn it and find chances to use it.

Kathy Sierra from Badass: Making Users Awesome

For years, I have been convincing myself that we need to speak in non-industry terms with our clients so that we don't alienate them. Now I am left wondering if we've just created a new problem.

in general the report found that young and educated people are attracted to Portland because it’s a 'place where people come to live, recreate, and do business—differently.'

Skip Newberry, Technology Assoc. of Oregon from Evolving Portland’s Tech Economy: Livability and Stewardship Is Key

There isn't a week that goes by that I don't wonder if I would have been able to help build a company like Planet Argon in another city. There's something in the water here.

What makes people passionate, pure and simple, is great experiences. If they have great experience with your product and they have great experiences with your service, they’re going to be passionate about your brand, they’re going to be committed to it. That’s how you build that kind of commitment.

Jesse James Garrett from What the Heck is User Experience Design??!! (And Why Should I Care?)

Once leadership was all about planting your flag on the summit and standing heroically for a photograph. Now the leader is the one pacing anxiously at base camp waiting to hear good news.

Rob Goffee, Gareth Jones from Clever: Leading Your Smartest, Most Creative People

Really enjoying this book, which was recommended to me by Dan Saffer a while back.

This is why facebook stopped emailing copies of notifications to people’s inboxes by default: they learned that emailing people less about what’s happening in the app actually keeps them coming back more.

holympus from Notifications are a UX Anti-Pattern

Take advantage of the ambiguity in the world. Look at something and think what else it might be.

Roger von Oech

Quite often, we're approached by clients with a very specific idea in their mind. It's our responsibility to question it, tinker with it, evolve it, dismiss it, embrace it, and show them what we see it as. This process is riddled with ambiguity--until something comes to life that we can see and touch, both parties rely on trust. Trust that has been nourished throughout the course of our relationship. If our client doesn't believe that we'll act in their best interests, we'll never be able to make this journey through ambiguity together.