5 Feb 2016
5 Feb 2016
3 Nov 2015
6 Mar 2014
What makes people passionate, pure and simple, is great experiences. If they have great experience with your product and they have great experiences with your service, they’re going to be passionate about your brand, they’re going to be committed to it. That’s how you build that kind of commitment.
4 Mar 2014
Several months ago, our team left Campfire and entered HipChat for all internal conversations project, team, or cute kitten related. There are a few great things about using HipChat, but one of my favorite’s as a designer is this; adding a swatch of any HEX code. This feature not only provides my teammate with the code to add for a color, but also provides more context when we are collaborating. It’s a small thing, but sometimes, the small things just make life a little better.
What are the small things you like about the tools you use?
3 Mar 2014
4 Feb 2014
This is why facebook stopped emailing copies of notifications to people’s inboxes by default: they learned that emailing people less about what’s happening in the app actually keeps them coming back more.
1 Aug 2013
McMenamins is a regional establishment that runs several restaurants, bars, music venues, theaters and more that are all steeped in history. The McMenamins homepage on their website was on it way to becoming a relic of a by-gone era. That is when we stepped in to pull this popular page out of the history books and into the present.
17 Jul 2013
11 Jul 2013
IxDA is a global network dedicated to the professional practice of Interaction Design and the Portland chapter usually meets on the third Tuesday of each month. July’s event focused on microinteractions, and we were fortunate to have the author of the recently published book on the topic, Dan Saffer, discuss these ‘small moments that add up to a delightful customer experience’.
2 Jul 2013
Back at the end of May, I went to the 2013 Webvisions Conference. I had decided that I would use the conference as an opportunity to take some “Sketchnotes” and post them to the blog as my contribution of what I learned at WVs this year. My post last month was on “The Art of Explanation by Lee LeFever”. This month, I have 2 new sketch notes that I have uploaded. .