Ultimately, the organization’s instinct is to protect the ground that’s already been taken rather than take new ground. Every organization begins as an advance force and ends up as an occupying force.

Todd Henry from The Accidental Creative

Beyond the baseline demographic data of age, race, sex, location etc, we should ponder some questions: Who are they? How are they? How well do they sleep? Are they anxious? Are they extroverts displaying their digital peacock feathers? Are they introverts who can socialize but head home early because their feet hurt and they’d rather read a book? Are 52% of them introverts who live voyeuristically through the safety of glowing screens? What is it that they want? Can we provide for them? Do we have to?

Dave Allen, director, interactive strategy for NORTH from Memorial Day musings: Facebook, Bob Dylan, Paul Krugman and introverts

It sounds like Dave had a lovely weekend down in Palm Springs and busted out this thought-provoking post about Facebook's recent IPO and what they are likely going to need to focus on as a business... while raising a lot of good questions for us all to ponder.

A survey of 11 recent Portland tech startups, ranging from companies with four employees to 80, reveals that their total workforces were typically 70 percent to 80 percent male, while their development and engineering teams—i.e., the people who write the actual code—have even fewer women. In many cases, none.

Ruth Brown from Willamette Week: Where the Tech is She?

For any e-commerce site, I have the perfect advice on how to raise their conversion rate significantly. All they have to do is stop marketing. Once they stop marketing, the number of visitors will drop to only those who are already loyal customers.

Because those visitors are loyal, they are probably only coming to buy something. The ratio of purchasers to visitors will skyrocket. Sales will likely drop, but conversion will go sky-high.

Sounds great, right? That’s the other problem with the conversion rate ratio: it’s not at all related to the other business operations.

Jared Spool from Avoid Ratios For Metrics – Moving Beyond Conversion Rates, Part 1

Let's avoid getting too focused on conversion rates.

We’ve had Web 1.0, and we’ve had Web 2.0 but there won’t be a Web 3.0. We now have Mobile.

Dave Allen, director, interactive strategy for NORTH from The web is its own thing