Helping People Do "Real Work"

The Real Work is teaching the child, healing the patient, selling the house, logging the road defects, fixing the car at the roadside, capturing the table’s order, designing the house and organising the party.

Fraser Speirs from Future Shock

Most of us use software as a tool to reach goals that exist outside the software. Good design makes the experience of using the software disappear and allows the person using it to focus on the "real work."

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