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Moving to Campfire for Hosting Support

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If you’ve been a hosting customer of ours over the past few years, you’re likely familiar with our IRC channel for live hosting support. We’ve recently decided to move more of our efforts online and moving to Campfire, which is where we spend a good portion of our day collaborating together anyway.

Ways to Get Hosting Support

There are a number of ways that you can get your hosting questions answered.

PLANET ARGON Documentation Project

If you have any questions or problems, first take a moment to check out the PLANET ARGON Documentation Project. We teamed with several of our friendly hosting customers to create numerous tutorials related to managing hosting accounts on our servers:

  • http://docs.planetargon.com/

You can find a lot of tutorials that have been written by other great customers like you. Don’t hesitate to correct any typos, mistakes or stale information in the Documentation Project.

PLANET ARGON Community Forums

Perhaps you have a question that wasn’t answered by the tutorials; post a message or read previous posts on our community forums.

Before you ask a question or respond to another question, please read our our posting guidelines.

PLANET ARGON Live Chat Help

If you didn’t find what you need in any of the tutorials or forums, the next place that you should go is our live chat room.

Stop by our Campfire web-based chat room. We’re typically there during our standard hours of support.

  • http://www.planetargon.com/chat

Drop by and introduce yourself; ask a question, answer a question.

PLANET ARGON Technical Support

If none of the resources above have helped you solve your problem, you should submit a support ticket to our technical staff or call us at +1 503 445 2457, +1 877 55 ARGON.

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