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Photos

Photo  |  Studio

Collaboration

11 Jul 2011

Collaboration

Snuck this photo in while Carl and Brian were working out some details together on a client project.

Photo  |  Misc

Start with a warning

1 Jun 2011

Start with a warning

While creating a new google group I was directed to the newly formed group page. I was pleasantly greeted by a warning and disclaimer that a feature that I have yet to use will be deprecated in a few months.

I wonder if it would have taken them much more time to add some logic to only display this if a) the group has used this functionality and b) it’s not a brand new group.

Additionally, if I click on the “Download Pages” link… my browser happily downloads a zip file, which contains an empty index.txt file.

…it’s unfortunate that they’re deprecating this useful functionality.

Photo  |  Misc

Quality Assurance

25 May 2011

Quality Assurance

While wrapping up an iteration for a client, the team was caught testing out one of the new video chat features.

Photo  |  Studio

It's the little things

30 Mar 2011

It's the little things

In preparation for leaving the country for a few months, I’ve been canceling a few of my subscriptions. As I was about to cancel my Netflix subscription, I was prompted with this screen, which gave me the option to put my account on hold versus cancel it. It’s the little things like this that impress me.

…now if I could only do that with my gym membership and phone plan.

Photo  |  Studio

Goodbye Pearl...

26 Mar 2011

Goodbye Pearl...

We’re definitely going to miss having the basketball court across the street. However, we’re moving on to bigger adventures!

(Eric shoots… Carlos watches)

Photo  |  Studio

FLUXX

3 Nov 2010

FLUXX

Just wanted to send a huge Thank You to @waste_not (Terra) who sent us Fluxx in the mail. We’re going to have to set some time aside to play it soon. :-)

Thanks again for the gift!

Photo  |  Studio

Happy Halloween

1 Nov 2010

Happy Halloween

Michelle, Ryan, and Allison carved some pumpkins late last week. Can you guess who carved which? :-)

Photo  |  UX

CAPTCHA Challenge-Response

18 Aug 2010

CAPTCHA Challenge-Response

What kind of user experience does an empty CAPTCHA field produce? If you guessed annoying and frustrating – you win!

Photo  |  Misc

I have no friends

15 Jul 2010

I have no friends

Back in March I signed up for an account on Venmo because people said it was going to be a game changer. I thought I’d give it a go and planned to take a second look when time permitted. I haven’t found the time, but since signing up my only other experience with them has been a weekly email to remind me that:

  • I have received no money
  • I have sent no money
  • I have no friends
  • I am not active
  • I need to make these emails stop showing up… but who has the time?

I don’t mind that status emails like this get sent out, but in this scenario.. it’s just not valuable. Is it necessary to communicate that nothing has happened?1 To be fair, Venmo is in beta and is working out the kinks. They are far from the only service that does this, they just happen to be the one that triggered this post (which I will be pointing them to). :-)

There’s a ton of information being sent to people’s inboxes every day. When we decide to communicate with our users, we should be mindful of the value of the information as well as how and when we ask for their attention. Is the email useful? Is it actionable? Or is it just undesired noise?

1 Context is fundamental here. If you’re a sales manager and your sales team has had zero sales… this might be valuable information.

Photo  |  Studio

Painting Planet Argon, part 1

12 Jul 2010

Painting Planet Argon, part 1

We recently got together as a team to work on an art project. The goal for this project was for each of us to paint our own Planet Argon logo. Allison started us off by tracing our logo on five blank canvases with pencil. She then tossed acrylic paint supplies on the floor and said have fun.

Over each of the next five days, we’ll share each of ours.

Today, we feature Planet Argon, by Ryan Gensel

Photo  |  Studio

203

12 Jul 2010

203

Last year we were happy to sponsor (and participate) in the RubyConf5k. We helped sponsor t-shirts, which meant we’d have our logo included on the back of the shirt.

On the morning of the race, I was looking at the freshly-printed shirts and noticed, “203” above our logo. What did this mean? After a few minutes, I realized that this was our studio’s suite number!

So… the backstory.

On the day that we needed to send over the logo, Allison was out of the studio. I decided to look for a file myself and began rummaging through the Dropbox where our InDesign files are located in search of a B&W graphic with our logo in it. Apparently, the file I found had the number 203 at the top of the image but I completely missed that when opening it up.

Lesson learned? Always have someone else double-check something before it ends up being printed on the back of a t-shirt. :-)

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