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Entries tagged: clients

Article  |  UX

Getting Great Clients: More than Just Luck?

18 Oct 2016

Getting Great Clients: More than Just Luck?

The best clients are the ones that trust our expertise and seek our input on ideas, but aren’t afraid to poke holes when needed. They collaborate on ideas without pushing their needs over those of their users. They also make time when needed. But I’d argue luck has nothing to do with having a great client. Rather, it’s how you enable them to be great. And as a designer, that’s an important part of my role in a project.

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Video  |  Work

Video Testimonial: Screaming Circuits

31 Aug 2016

Duane Benson and Adriel Henderson from the Screaming Circuits team share the past challenges they were facing with their application, their experience working alongside Planet Argon’s team, and how our redesign of Screaming Circuits has put them ahead of their competition.

Article  |  Work

Designing for Energy and Positivity: Wheel House

4 Aug 2016

Designing for Energy and Positivity: Wheel House

When our friends at Wheel House approached us, they had a site that worked, but wasn’t what they had envisioned. It got the job done, but it lacked the positive experience they provided in the studio and the functionality they needed for their customers. This post describes the challenges at hand, and the opportunities and solutions we found when redesigning www.wheelhouse-sf.com.

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Article  |  Work

Redesigning a 10 Year Old Storefront with EmberJS

25 May 2016

Redesigning a 10 Year Old Storefront with EmberJS

Earlier this year we helped our partners at Screaming Circuits launch a new web application using Ember.js as the client-side framework. In this project, we designed and implemented a more robust quoting engine and account service center, integrated support content into a helpful, organized resource center, and allowed for more engaging marketing content to tell the Screaming Circuit story. This post dives into the project’s needs, solution, challenges, and takeaways.

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Video  |  Work

Video Testimonial: Oregonian / OregonLive

31 Mar 2016

Steve Suo and Grant Butler from the Oregonian/OregonLive share their experience of working with our team and the results of our redesigned Recipe Box; from a more inspiring and searchable application, to an increase in traffic, to simultaneously freeing up their staff time to focus on the content they serve to customers.

Quote  |  Leadership

Never going to get anywhere

5 Aug 2013

There are queues everywhere. Do you know an entrepreneur-wannabe who is on his sixth or twelfth new project? He jumps from one to another, and every time he hits an obstacle, he switches to a new, easier, better opportunity. And while he’s a seeker, he’s never going to get anywhere.

Seth Godin from The Dip

As we near our 11th anniversary, I can definitely think of a few former clients that fit this profile. It's something we try to spot in potential projects now (and avoid, if possible). We aren't here to build pet projects. We're here to help you build a business. It's going to be difficult. We know what it'll take. We know how to put in the hard work... especially when it's not as easy as anyone hoped (it never is). Do *you* have what it takes?

Article  |  Work

McMenamins Gets Mobile

14 Nov 2012

We started working with McMenamins earlier this year. McMenamins is a unique client in that most of its locations are of historic significance. They buy old, historic buildings and keep all of their unique history intact while converting parts of them to a theater or restaurant or bar or all three. They have more than 50 locations all over the Pacific Northwest. They needed a mobile site that would showcase what all their locations had to offer in terms of food, drink, movies, events, etc. For example, if you were looking for a location with a movie theater, a soaking pool and bike racks that is within 5 miles of your current location, you are in luck. Their new location search page will let you define your criteria to find that information. Whether or not you can actually sit in a soaking pool while watching a movie after locking up your bike isn’t guaranteed.

Fast forward to the present where we have launched McMenamins new mobile site that was designed by R/West, a local design shop, and implemented by your good friends at Planet Argon. It has been a fun and challenging journey for sure.

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Article  |  Work

Welcome to the FamilyLink Network!

10 Jul 2012


We’re so very proud and excited to announce that our project with partners iKare has launched! An idea that was more than a year in the making, the FamilyLink connects families and friends to their loved ones through a device that shares photos, videos chats, messages, but more importantly provide an ease of mind.

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Article  |  Work

Creating Contiki's Mobile Site, Part 3: Visual Design

24 May 2012

At this point, we’ve gone through the early stages of our design strategy by researching, sketching ideas, and making a paper prototype. We then extended that strategy phase into a development of a mobile prototype to help explain how each page would function on the site. It was now time to complete the user’s experience by adding visuals to complement that functionality. Thanks to the extra work we did in the beginning, we knew what we wanted to see, so the transition from our quick and dirty prototype to a finished user experience adding visual design elements was practically seamless.

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Article  |  Work

Bringing People Together: The Contiki Community

25 Jan 2012

A community needs a common passion or value, something that brings the members together. The Contiki Community is not about a passion for travel. It’s not about the product either. Much in the same way that you are not simply “buying a tour,” the Contiki Community is about the Contiki experience. It’s about the hunt for the perfect trip, the rush of making the decision and booking a trip, the buildup as you get closer to your departure, the letting go and immersing yourself in a new culture with new people, the high after you return where you can’t stop talking about what you saw and did, and the burning desire to do it again; or rather it’s about all the feelings you have as you go through the lifecycle of doing a Contiki.

Allison Beckwith, Planet Argon, on the design vision for the new community pages

What began as a vision between Contiki and the Planet Argon Team became a reality this week as we launched the new Contiki Community pages.

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Article  |  Work

Contiki's New Homepage Design

4 Nov 2011

Contiki is the worldwide leader in tours for 18-35’s. This summer, they asked us to update their homepage to be more relevant for their users. They wanted more interaction and to organize many quick bits of information for potential travelers. The presentation near the bottom and middle parts of the homepage felt unorganized, and we sensed it wasn’t working as an introduction to Contiki.

Contiki’s homepage needs to create interest in the tours, draw potential travelers deeper into the site, and sell the brand as the best option for holidays. We spent a lot of time planning on how to help Contiki make a great first impression. Not everyone who lands on the Contiki homepage knows what Contiki is and what they have to offer.

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Article  |  Work

Designing the RCX Trail Camera System website

27 Sep 2011

Leupold & Stevens has been designing, machining, and assembling precision optical instruments for a century. They recently expanded their hunting lineup with the addition of an RCX Trail Camera System to track animals for hunting.

The RCX Trail System comes with a remote camera that you can place anywhere and a controller/viewer that allows you to see what that remote camera sees. This system allows the user to find targets they wouldn’t normally be able to see from their position.

Leupold came to us to make a microsite for the launch of the RCX Trail Camera System. Leupold is a local company, and it’s always a pleasure collaborating with clients in person for a project. We went with a sales sheet model for how to present the product on the website. We felt Leupold’s potential RCX customers would want a simple explanation of the products, large photos to view, and full technical specifications for evaluating their purchase.

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Article  |  Work

Evolving Contiki's print brochure order forms

26 Sep 2011

Contiki is the worldwide leader in tours for 18-35’s and operates in over 40 countries around the world. For more than fifty years, Contiki has primarily relied on print brochures to allure and entice young adults to explore the globe. The printed brochures provide detailed and photographic overviews of the many available tours and benefits of going Contiki, however they do not provide the same flexibility and accessibility of an always up-to-date website.

Regardless, Contiki still has a large customer base that prefers to flip through a physical brochure just like many of us do with our annual Ikea catalog. While we cannot share the correlation between print brochures and purchasing decisions, there is still a significant percentage of customers that use the printed brochure to decide which product to purchase. So it was critical that we improve the user interaction to increase leads here.

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