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Quote  |  Misc

Embrace the jargon

Don't discourage jargon use in your domain. Embrace it. Teach it. Invent it. Help your users learn it and find chances to use it.

Kathy Sierra from Badass: Making Users Awesome

For years, I have been convincing myself that we need to speak in non-industry terms with our clients so that we don't alienate them. Now I am left wondering if we've just created a new problem.

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